Connections Coordinator: Vernon Hills

PURPOSE:

To help people discover life with God by ensuring every person who attends our church has a remarkable guest experience.

 

POSITION SUMMARY:

This position will recruit, train, and equip volunteers to create a warm and welcoming atmosphere for guests. This position will also organize and oversee teams of people to lead the process for both gathering information and the follow-up process with first-time guests. This position would work between 7-10 hours per week.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Work with the campus pastor to recruit, train, and equip volunteers to create a warm and welcoming atmosphere for guests.
  • Develop, train and schedule greeters, ushers and information volunteers.
  • Prioritize gathering first-time visitor info, maximize guest experience with follow-up process (including but not limited to emails, telephone calls, coffee connects, etc).
  • Organizing and overseeing welcome events, new member/attendee information sessions, volunteer receptions and new guest initiatives.
  • Recruiting and training volunteers for all areas of ministry, including the check in process for adults and children.
  • Assist the Campus Pastor with any ministry details (including but not limited to overseeing hospitality, parking and registration teams).
  • Work closely with the Campus Pastor and other team leaders to create an excellent first (and on-going) impression.
  • Coordinate the reception, delivery and data entry of new guest information, offerings, surveys, handouts, etc.

 

NON-ESSENTIAL FUNCTIONS:

  • Attends all required training, in-service, and staff meetings.
  • Maintains a positive and professional demeanor towards co-workers, vendors, and guests.
  • Adheres to all policies and procedures of Christ Church.
  • Performs other duties as assigned.

 

QUALIFICATIONS:

  • Bachelor’s degree in marketing, business, hospitality or a related field (suggested but not necessary).
  • Minimum of 2 years experience coordinating large groups.
  • Ability to connect new attendees to existing ministries within the church.
  • Well-versed in using relevant software such as CCB, Eventbrite, ROCK preferred.
  • Leadership of medium and large teams.
  • Prepare and submit regular updates to Campus Pastor.

 

OTHER QUALIFICATIONS:

  • Models Christian character at work, home, and social life
  • Strive to uphold the Statement of Staff Values
  • Possess a developed Christian maturity
  • Agreement of Christ Church’s Statement of Faith
  • Understanding of Constitution and ByLaws of Christ Church
  • Willingness to serve in and/or outside the church